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Location Manager

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New York City, NY

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u003Ch2 class=iCIMS_InfoMsg iCIMS_InfoField_Job\u003EnnnnGeneral Responsibilitiesnnnu003C/h2u003Eu003Cdiv class=iCIMS_InfoMsg iCIMS_InfoMsg_Job\u003Eu003Cdiv class=iCIMS_Expandable_Container\u003Eu003Cdiv class=iCIMS_Expandable_Text\u003Enu003Cpu003Eu003Cspanu003EAs a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs. Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitabilityu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003ETo be a great FM, you need:u003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003Eu003C/spanu003Eu003C/pu003Enu003Culu003Enu003Cliu003Eu003Cspanu003ECommitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertzu003C/spanu003Eu003C/liu003Enu003Cliu003Eu003Cspanu003EA desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United Statesu003C/spanu003Eu003C/liu003Enu003Cliu003Eu003Cspanu003EA deep desire to work with and lead others as a team to build a business that is both fast paced and continually improvingu003C/spanu003Eu003C/liu003Enu003Cliu003Eu003Cspanu003EAn ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis u003C/spanu003Eu003C/liu003Enu003Cliu003Eu003Cspanu003EAn ability to remain level headed and calm with both customers and employees as you assist them through challenging situationsu003C/spanu003Eu003C/liu003Enu003Cliu003Eu003Cspanu003Eu003Cspanu003EAn ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyaltyu003C/spanu003Eu003C/spanu003Eu003C/liu003Enu003C/ulu003Enu003C/divu003Eu003C/divu003Eu003C/divu003Eu003Ch2 class=iCIMS_InfoMsg iCIMS_InfoField_Job\u003EnnnnMandatory Requirementsnnnu003C/h2u003Eu003Cdiv class=iCIMS_InfoMsg iCIMS_InfoMsg_Job\u003Eu003Cdiv class=iCIMS_Expandable_Container\u003Eu003Cdiv class=iCIMS_Expandable_Text\u003Enu003Cpu003Eu003Cspanu003Eu003Cstrongu003Eu003Cspanu003EMinimum Qualifications:u003C/spanu003Eu003C/strongu003Eu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003EBacheloru2019s degree level is preferred (Associate level is accepted), but someone who is able to demonstrate the requisite behaviors and with the right level of experience (below) will also be considered.u003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003Eu003Cstrongu003Eu003C/strongu003Eu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003Eu003Cstrongu003Eu003Cspanu003EProfessional Experience:u003C/spanu003Eu003C/strongu003Eu003C/spanu003Eu003C/pu003Enu003Culu003Enu003Cliu003Eu003Cdivu003Eu003Cspanu003EProven track record of being an effective leader and coach to others. u003C/spanu003Eu003C/divu003Eu003C/liu003Enu003Cliu003Eu003Cdivu003Eu003Cspanu003Eu003Cspanu003EAn operational background in car u003C/spanu003Eu003Cspanu003Erental industry a distinct advantage but not essential. u003C/spanu003Eu003C/spanu003Eu003C/divu003Eu003C/liu003Enu003Cliu003Eu003Cdivu003Eu003Cspanu003EAttitude and the right behaviors are more important, as is the requisite level of capability to manage in a tough, fast moving operation. u003C/spanu003Eu003C/divu003Eu003C/liu003Enu003Cliu003Eu003Cdivu003Eu003Cspanu003Eu003Cspanu003EPrevious experience of working in a unionized u003C/spanu003Eu003Cspanu003Eenvironment would also be an advantage.u003C/spanu003Eu003C/spanu003Eu003C/divu003Eu003C/liu003Enu003C/ulu003Enu003Cpu003Eu003Cspanu003Eu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003Eu003Cstrongu003Eu003Cspanu003ESkills:u003C/spanu003Eu003C/strongu003Eu003C/spanu003Eu003C/pu003Enu003Culu003Enu003Cliu003Eu003Cspanu003EStrong management, communications, interpersonal relationship, customer service, problem solving, fleet management, and sales skillsu003C/spanu003Eu003C/liu003Enu003Cliu003Eu003Cspanu003Eu003Cspanu003EStrong planning and logistical skills u003C/spanu003Eu003C/spanu003Eu003C/liu003Enu003C/ulu003Enu003Cpu003Eu003Cspanu003Eu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003Eu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003EHertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.u003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003Eu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003Eu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003EEEO/AA: Females/Minorities/Disabled/Vetsu003C/spanu003Eu003C/pu003Enu003Cpu003Eu003Cspanu003Eu003C/spanu003Eu003C/pu003Enu003C/divu003Eu003C/divu003Eu003C/divu003E,datePosted:2018-07-12,employmentType:FULL_TIME,industry:Manufacturing/Production,hiringOrganization:{@type:Organization,name:Hertz},identifier:{@type:PropertyValue,name:Hertz,value:159146},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:New York,addressRegion:NY,postalCode:10001}}}

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