Parking Management Inc
**Shift: Monday - Friday 9am - 6pm**
TheLocation Manager is responsible for the day-to-day operations of the location. Theirwork should be clean and orderly. Emphasis is placed on
clear communications, superior customer service, and a positiveattitude.
Ensure all customers receive superior service in a professional manner.
Check that all customers are aware of established parking and towing policies.
Assist customers with signing monthly contracts.
Check that all cars are identified with a valid PMI permit.
Train, motivate, and supervise PMI employees regarding all aspects of their assigned duties, especially establishing and maintaining positive customer relations.
Monitor the activity of all cashiers and attendants concerning the proper handling and accounting of all money collected.
Make certain all PMI employees are in correct PMI issued uniform while on duty.
Routinely survey parking rates to stay competitive with other parking companies.
Advise Property Manager of any situation or customer incident that could have a negative impact on tenant relations.
Minimize accident claims and, if any, make sure forms are properly completed. Inform District Manager immediately if/when incidents occur.
Routinely check the physical condition of the facility for repairs, replacement of light fixtures, and inform maintenance department.
Ensure the cleanliness of the garage at all times.
Open and close the garage on time.
Be able to operate motor vehicle for parking and moving purposes.
Managerial andcashier experience.
High schooldiploma or equivalent.
Some collegecourse work
Attend all required trainings
PMI is one of the largest and most respected parking operators in the Mid-Atlantic region. In addition to parking management, we offer comprehensive parking garage design and consulting services. We focus on automation and parking technology installations. Revenue control technology is our area of expertise with a focus on automation and our data analysis provides clients superior returns.
PMI operates over 100 leased or managed properties throughout the Washington, DC and Baltimore metropolitan areas. We specialize in complex mixed-use properties and have experience in all levels of commercial and residential parking operations.
PMI has a flexible and dynamic team of executives, parking technology experts, district managers, and field personnel who all work together closely on a daily basis. We have a “hands on” management style that provides first class customer service.
Location/Region: Washington, DC (US)
Parking Management Inc