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Job Details

Location Manager

Company name
The Hertz Corporation

Location
Jackson, MS

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Profile

General Responsibilities As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and\/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs. Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability To be a great FM, you need: Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty Mandatory Requirements Minimum Qualifications: Bachelor\u2019s degree level is preferred (Associate level is accepted), but someone who is able to demonstrate the requisite behaviors and with the right level of experience (below) will also be considered. Professional Experience: Proven track record of being an effective leader and coach to others. An operational background in carrental industry a distinct advantage but not essential. Attitude and the right behaviors are more important, as is the requisite level of capability to manage in a tough, fast moving operation. Previous experience of working in a unionizedenvironment would also be an advantage. Skills: Strong management, communications, interpersonal relationship, customer service, problem solving, fleet management, and sales skills Strong planning and logistical skills Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO\/AA: Females\/Minorities\/Disabled\/Vets

Company info

The Hertz Corporation
Website : https://www.hertz.com

Company Profile
Thank you for your interest in The Hertz Corporation. Here you will find information including current facts, figures, and historical data that allow you to learn more about the company from which you're renting a car or truck or equipment, or leasing a vehicle. Visit us often for informative updates! Click on Hertz Companies and find out about all of Hertz' subsidiaries and divisions-Hertz Rent A Car, Hertz Equipment Rental Corporation, Hertz Local Edition® (HLE), Hertz Car Sales®, or Hertz Truck and Van or Hertz Leasing. So whether you're renting a car or thinking about buying one, here you will find everything you need to know. Click on What's New and find out about our latest service or enhancement. Click on Hertz History, and you will discover things you may not have known about the company that has been #1 since it started in 1918.

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