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Town Pump Inc.
Whitehall, MT
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Company name
Town Pump Inc.

Whitehall, MT

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Casino Manager Job Description Summary Basic Statementof Functions Qualification Requirements:To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and\/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Summary:This
position is accountable for the following areas:Customer service
at your casino location. Supervisory decisions consistent with
Casino Operations standards, policies, and procedure. Assisting in
planning, leadership, organizing, and follow-ups in the following
areas:Controllable expenses, sales increases, inside gross margin,
proper security and control of corporate funds, shortage controls,
promotion programs, and monitoring competitors. Setting the proper
example for co-workers in terms of professionalism, attitude, and
teamwork in the areas of customer service and casino operations.
Job Specifications (Qualifications) EDUCATION and\/or EXPERIENCE:
High school diploma or general education degree (GED); and one year
work experience in a casino or bar management; or equivalent
combination of education and experience. Additional related
experience in related area of supervision and casino\/bar or retail
operations with a strong background in sales and marketing. Must be
able to read, write, understand and speak English language. Must be
able to perform math calculations at a 12th grade level. LANGUAGE
SKILLS:Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple correspondence.
MATHEMATICAL SKILLS:Ability to add, subtract, multiply, and divide
in all units of measure, using whole numbers, common fractions, and
decimals. REASONING ABILITY:Ability to apply commonsense
understanding to carry out detailed but uninvolved written or oral
instructions. Ability to deal with problems involving a few
concrete variables in standardized situations. COMPUTER SKILLS:
Experience in the following:MS Excel and Word; corporate specific
Montana Driver\u2019s License OTHER SKILLS and ABILITIES:Ability to
meet Casino performance goals. Ability to maintain your casino at
or above acceptable operational standards. Ability to maintain the
highest level of customer service at your Casino. Ability to
provide planning, leadership, organization, and insure follow-ups
in all areas of casino control. Ability to ensure a safe work
administrative tasks that include audits, bookkeeping, payroll,
record and file maintenance, advertising, public relations, making
daily deposits and daily report writing. Supervises the operation
in all casino areas:bartending, floor attendants, and maintenance.
Provides customer service; assure customers are tended to in a
positive and efficient manner. This may include waiting on
customers, addressing customer complaints in a professional manner,
assisting with special requests, and mediating other issues.
Repairs and resets signs. Collects non-sufficient fund (NSF)
checks; signs warrant documents when payment is not received.
Operates a vehicle to run errands (i.e., bank, store, post office,
meetings, county attorney, etc.). Obtains (from cooler) and opens
cans and bottles of beer, pop, and wine. Effectively prioritizing,
organizing, delegating, and following up on casino tasks to be
accomplished. Ensure the security of casino assets in accordance
with the policies and procedures. Reports and record keeping.
Accurate and effective completion of all casino paper work. Hire,
train, and orient new employees. Order casino merchandise to
maintain an in-stock supply. Merchandising; to include inventory,
receiving, pricing, stocking, displaying, and rotating of bar
inventories. Maintain and\/or perform basic repairs of gaming
machines and bar equipment. This includes sending in appropriate
machines in for repair. Audit machines Coordinate with corporate
office on casino promotions Ensure a safe environment for employees
and customers. Keying of daily sales. Invoicing merchandise.
Counsel employees; may include career guidance, recognition,
retrain, discipline and\/or recommend termination. Submit paperwork
to corporate office, i.e. bathroom logs, phone logs, accident
reports (what else?) Responsible for training of all employees and
holding monthly safety meeting. Oversee all aspects of employees in
the manager training program for their location. Enforce all
company policies and procedures. Must be able to know and\/or
perform duties of Floor Runner, Assistant Manager, and Bookkeeper.
NON-ESSENTIAL DUTIES:1. Any other duties as assigned by
supervisors. PHYSICAL DEMANDS:The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Ability to lift 30
lb. regularly and 50 lb. occasionally. Items exceeding this limit
should be lifted per the safety manual instructions with a dolly
(i.e., Kegs, Gaming machines, etc.). ENVIRONMENTAL DEMANDS:The
work environment characteristics described here are representative
of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Ability to work in an environment with frequent
interruptions and customer interaction. Ability to work in cooler
or freezer up to one hour. Disclaimer:The list of requirements,
duties, and responsibilities is not exhaustive but is merely the
most accurate list for the current job. Management reserves the
right to revise the job description and to require that other tasks
be performed when the circumstances of the job change (for example,
emergencies, changes in personnel, workload of technical

Company info

Town Pump Inc.
Website :

Company Profile
In 1953, Tom and Mary Kenneally started Town Pump as a small full service gas station in Butte Montana. Town Pump operates full service unbranded gas stations located in separate markets and in separate towns. The separate market strategy allowed for greater protection from price fluctuations and price wars.In 1966, Town Pump was the first gas station in Montana to offer Self-Service gasoline and the first to install bill acceptors directly into the gas pumps. With the addition of Self-Service, Town Pump was able to sell a higher volume at lower prices in order to cover their margins. Today approximately 97% of all gasoline sales in Montana are made via the Self-Service model. The Kenneally’s saw self-service as an opportunity to be more competitive by offering something new. At the time this was a very risky undertaking as most people said it was ludicrous. Many were convinced that there would be explosions due to untrained individual handling this combustible product.

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