Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Boston, MA
View more jobs in Massachusetts

Job Details

Box Office-Symphony Charge Representative - Part-Time

Company name
Boston Symphony Orchestra, Inc

Boston, MA

Apply for this job

3 hit(s)  


Provide customer service and sell tickets to patrons interested in attending Boston Symphony Orchestra and Boston Pops concerts presented at Symphony Hall and Tanglewood.


Responsibilities Include:

Sell concert tickets at the BSO box office, or SymphonyCharge, to all concerts taking place at Symphony Hall and Tanglewood. This includes concerts presented by the Boston Symphony Orchestra and Boston Pops as well as concerts presented by independent promoters.

Answer questions and assist subscribers with the purchase of subscriptions at the box office window.

Accurately enter customer address and billing information into the Boston Symphony Orchestra database for use in tracking orders and in marketing efforts.

Process ticket exchanges for patrons who are unable to attend a concert that is part of their subscription series: find replacement tickets for the customer, and ensure that the patron is aware of all exchange policies and how they may effect the transaction.

Answer questions regarding performance content and ticket policies. Provide patrons with policy information for Symphony Hall and Tanglewood. Provide customers with policy information regarding outside concerts presented by independent promoters at Symphony Hall.

Answer the Re-sale ticket line and post re-sales to Tessitura.

Close out window at end of day and balance cash drawer.


Qualifications: Six months experience in call center/customer-related work environment, preferably in a team environment, flexibility regarding job functions and scheduling. Skills: Basic typing skills and familiarity with personal computers. Excellent problem solving and communication skills, the ability to work effectively in a fast paced diverse team environment, professional telephone manner.

i> i>

i> i> Part-time 20-25 hours per week.

Some evenings and weekends required

Company Profile

Similar Jobs:
Position Overview The Digital Producer reports to the Editorial Content Director and is responsible for coordinating, writing, and developing educational materials for the Monkeying Around AISL project, an initiative to design ...
F/T Faculty: Music
location Boston, MA
F/T Faculty: Music Category: Faculty Department: Performing Arts Department Locations: Boston, MA Posted: Jan 11, '18 Type: Full-time Ref. ...
Recreation Assistant
location Chelsea, MA
Chelsea Center is looking for an energetic person to join our Recreation team POSITION SUMMARY: The Recreation Assistant assists in the planning, organizing, and directing activity programs for customers. Recreation services will...
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
Kim Bennett - Iowa,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EntertainmentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EntertainmentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 EntertainmentCrossing - All rights reserved. 169