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Job Details

Casino Event Agent

Company name
Norwegian Cruise Line Corporation Ltd

Miami, FL

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Regular\/Temporary Regular Responsibilities BASIC PURPOSE: Responsible for promoting the Casino program to all qualified players\/guests, along with coordinating all aspects of the Casino certificate program. POSITION RESPONSIBILITIES: Responsible for the overall setup of Casino events including supervising event support staff and set up crew. Ensure team member uniforms and Norwegian Cruise Line marketing collateral is present at events. Train Casino staff to navigate the Salesforce CRM tool during events. Promote and sell the Casino program to qualified attending players and guests. Ensure accurate cruise offerings and upgrades are provided to casino players and guests by reviewing casino certificates. Maintain communication with Norwegian Cruise Line Casino management on event related matters such as general guest Q&A and inaccurate pricing and upgrades. Generate and maintain event reports to record attendance and significant problems. Perform other job related functions as assigned. EDUCATION: High School Diploma or equivalent. EXPERIENCE: Cruise industry experience preferred. KNOWLEDGE & SKILLS: Excellent written and verbal communication skills in order to communicate with prospective guests, clients and team members. Must be detail oriented and have superior organizational and problem solving skills. Self-motivational with a positive, can-do attitude. Intermediate level skill in Microsoft Word, Excel, and Outlook. Ability to travel on weekdays and\/or weekends with one week's notice as needed. EQUAL EMPLOYMENT OPPORTUNITY: Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law. EEO is the law | EEO is the law GINA Supplement Applicants have rights under Federal Employment Laws. FMLA | EPPA | Job Safety and Health: It\u2019s the Law

Company info

Norwegian Cruise Line Corporation Ltd

Company Profile

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