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Table Games Supervisor

Council Bluffs, IA

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Description Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's, Caesars, and Horseshoe brand names. Caesars also owns the World Series of Poker and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Rigor every day. Our mission u201cWe inspire grown-ups to playu201d fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Job Description: * Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. * Open and close table games in assigned area verifying count as provided by the dealer. * Inspect card decks prior to play. * Track and record player buy-ins, wins, losses and bet amounts. * Monitor bets and payouts and correct as needed. * Complete rating cards for players. * Initiate and verify fills to tables. * Investigate and resolve guest complaints or concerns in accordance with standard procedures. * Provide complimentary items to guest as requested in accordance with policies and procedures. * Ability to read and comprehend simple instructions, short correspondence, and memos. * Other duties as assigned. Qualifications Qualifications: * Equivalent to a high school diploma with knowledge of game and dealing techniques. * 1-2 years supervisory experience is preferred. * Ability to write simple correspondence. * Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization. * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. * Ability to deal with problems involving a few concrete variables in standardized situations. * Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment. * Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. * Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of Company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. * Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. * Available to work required schedule which may include nights, weekends, and holidays as needed. * Must be able to respond to visual and oral cues. Employee Status :Regular

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