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Job Details

Cage Shift Manager job Live Casino

Company name
Live! Casino - Hotel

Location
Hanover, MD

Apply for this job






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Profile

FUNCTION

The Cage Shift Manager is accountable and responsible for the operation of the cage department on a shift basis. Supervises all cage, and vault/ bank personnel in the performance of their duties to ensure that all guests have an enjoyable gaming experience.

CORE VALUES:

* CLEAN - Must make the property shine and look impeccable while maintaining a neat, CLEAN and crisp personal appearance.

* SAFE - Must make guests feel SAFE and comfortable through creating a worry-free, carefree experience.

* FAST - Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

* FRIENDLY - Greet guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guests concerns. Say thank you to departing guests.

* FUN - Work passionately as a team to create a FUN experience both for everyone who works and plays here.

SPECIFIC DUTIES AND RESPONSIBILITIES

* Responsible for supervising the cage personnel on assigned shift to ensure accurate control over casino funds. Ensure all policies and procedures are followed.

* Manages process and procedures to control and reduce loss time injuries.

* Review staffing levels to maintain budgeted employment. Delegate authority and assign responsibilities.

* Development of staff to include training interviewing for hires, performance management to include disciplinary counseling up to and including termination and conducting performance evaluation.

* Manages department financial data.

* Review cage shift activities with Cage Director.

* Works in conjunction with Credit Manager / Credit Clerk in making daily Credit decisions

* Meet with departmental directors and managers as necessary.

* Other duties as assigned.

REQUIRED SKILLS & EXPERIENCE:

FUNCTION

The Cage Shift Manager is accountable and responsible for the operation of the cage department on a shift basis. Supervises all cage, and vault/ bank personnel in the performance of their duties to ensure that all guests have an enjoyable gaming experience.

CORE VALUES:

* CLEAN - Must make the property shine and look impeccable while maintaining a neat, CLEAN and crisp personal appearance.

* SAFE - Must make guests feel SAFE and comfortable through creating a worry-free, carefree experience.

* FAST - Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

* FRIENDLY - Greet guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guests concerns. Say thank you to departing guests.

* FUN - Work passionately as a team to create a FUN experience both for everyone who works and plays here.

SPECIFIC DUTIES AND RESPONSIBILITIES

* Responsible for supervising the cage personnel on assigned shift to ensure accurate control over casino funds. Ensure all policies and procedures are followed.

* Manages process and procedures to control and reduce loss time injuries.

* Review staffing levels to maintain budgeted employment. Delegate authority and assign responsibilities.

* Development of staff to include training interviewing for hires, performance management to include disciplinary counseling up to and including termination and conducting performance evaluation.

* Manages department financial data.

* Review cage shift activities with Cage Director.

* Works in conjunction with Credit Manager / Credit Clerk in making daily Credit decisions

* Meet with departmental directors and managers as necessary.

* Other duties as assigned.

MUST THE APPLICANTS SUPPLY THEIR OWN WORK PERMIT?:

Yes

BONUS?:

No

ACCOMMODATION PROVIDED?:

No

COMPANY NAME:

Live! Casino - Hotel

Company info

Live! Casino - Hotel

Company Profile

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