Casino Host Computer Operator

Profile

The Casino host provides varieties of services to casino players with the aim of converting them to regular and loyal customers of the casino.His/her job description entails answering queries posed by casino player and resolving their complaints.His/her role is to please the players and ensure compliance to casino rules, regulations, procedures and policies.The players will of course have a number of in-house requests while playing and the casino host is expected to fulfill these requests, provided such requests are reasonable.Most casinos usually empower the host to issue what is called complimentary services to any player; these include complimentary show tickets, beverages, meals, and also accommodation, provided the casino also has a hotel.A casino host is expected to develop working relationship and good rapport with gamblers, irrespective of their particular level of gambling.

Company info

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